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Certificate III in Business Administration - BSB30415


This qualification applies to a range of administrative roles in varied contexts.

Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.

The skills gained will match the core skills needed in exercising initiative in a business environment such as: organising workplace information; producing business documents; maintaining financial records; delivering and monitoring a service to customers; supporting the implementation of workplace health and safety policy and procedures; designing and developing business documents; creating and using databases; creating electronic presentations and organising schedules.


Course Summary

Qualification Gained

Certificate III in Business Administration

Course Code


Career Opportunities

The course is designed to provide training for clerical-administrative occupations. It will provide a pathway to all careers related to the clerical-administrative sector.

Entry Requirements


Study Mode

Online, by correspondence, workplace based, face-to-face, and/or blended delivery.

Duration Up to one year to complete. Full-time: 6 months.
Total number of units

13 (2 core units plus 11 elective units).

Materials and equipment

To complete this course you will require access to a computer with internet access and Microsoft Office (or equivalent) software installed. Other training and assessment materials will be provided.

Start Date

Taking enrolments now.


Course Content

Core Units

BSBITU307 Develop keyboarding speed and accuracy

BSBWHS201 Contribute to health and safety of self and others

Elective Units

7 elective units are required from this group:


BSBADM307 Organise schedules

BSBFIA302 Process payroll

BSBFIA303 Process accounts payable and receivable

BSBFIA304 Maintain a general ledger

BSBITU302 Create electronic presentations

BSBITU303 Design and produce text documents

BSBITU304 Produce spreadsheets

BSBITU306 Design and produce business documents

BSBITU309 Produce desktop published documents

BSBWRT301 Write simple documents


The remaining 4 electives may be selected from the lists above or below, or from any currently endorsed course at the same qualification level. If not listed here, 2 of these units may be selected from a Certificate II or Certificate IV qualification.


BSBADM302 Produce texts from notes

BSBADM303 Produce texts from audio transcription

BSBADM311 Maintain business records

BSBCMM301 Process customer complaints

BSBCUS301 Deliver and monitor a service to customers

BSBDIV301 Work effectively with diversity

BSBFIA301 Maintain financial records

BSBINM301 Organise workplace information

BSBINM302 Utilise a knowledge management system

BSBINM303 Handle receipt and despatch of information

BSBINN201 Contribute to workplace innovation

BSBIPR301 Comply with organisational requirements for protection and use of intellectual property

BSBITU301 Create and use databases

BSBITU305 Conduct online transactions

BSBPRO301 Recommend products and services

BSBSUS201 Participate in environmentally sustainable work practices

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBWOR204 Use business technology

BSBWOR301 Organise personal work priorities and development

BSBWOR302 Work effectively as an offsite worker


Please feel free to enquire with us for more information.