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Responsible Service of Alcohol (RSA) - SITHFAB002


Responsible practices must be undertaken wherever alcohol is served or sold, including where alcohol samples are served during on-site product tastings. This course, therefore, applies to any workplace where alcohol is served or sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries.


This course applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. If you are working (or planning to work) in a venue that serves alcohol, you need RSA certification to do any of the following roles:


  • Licensee
  • Secretary of a registered club
  • Staff who sell, supply, or serve alcohol on the licensed premises
  • Staff who perform crowd control or bouncer activities
  • RSA marshals, if they are required in the venue by law or licence condition. 


Course Summary

Qualification Gained

Provide Responsible Service of Alcohol (RSA)


Course Code


Entry Requirements

There are no formal educational requirements for entry into this course, but students must have appropriate competencies.

Study Mode Face-to-face
Total number of units

One (1)

Course Fees



Course Content

The Responsible Service of Alcohol course focuses on harm minimisation, the importance of understanding the obligations under the law to serve liquor (alcohol) responsibly, the types of strategies that can be used to help make sure that customers drink responsibly and that minors (people under 18 years of age) do not have access to alcohol.


The course will cover:


  • public interest reasons for implementation of responsible service of alcohol practices
  • impact of excessive drinking 
  • government agencies such as the local police, health facilities and road authority
  • key agencies and how to source relevant information on laws, regulations and codes of practice or conduct
  • current promotional and strategic community education campaigns developed and conducted by agencies and industry groups
  • effects of alcohol 
  • factors that affect individual responses to alcohol
  • time for effects of alcohol to be registered
  • standard drinks and acceptable measures of alcohol
  • indicators of intoxication, including ways of assessing intoxication of customers
  • ways of assessing customers affected by the consumption of illicit and other drugs
  • principles of harm minimisation and strategies to minimise the harm associated with liquor abuse
  • the key provisions of liquor laws and regulations at a depth relevant to the scope of job responsibility within licensed premises
  • legal restrictions on alcohol use customised to state or territory legislation, including intoxication provisions of liquor licensing laws
  • legal drink and drive limits.


Please feel free to enquire with us for more information.